If you have a Zmodo camera that won't connect to Wi-Fi there's a quick fix.
Usually the issue with Internet connection is related to the frequency the camera is operating at. When your router works at 2.4Ghz and 5Ghz, the Zmodo camera can associate itself to the wrong SSID (wireless signal name). But you can fix that.
Your Zmodo camera can't connect to the Internet
So your Zmodo camera is offline and the first thing you usually notice is that there's no Internet connection. You need to check your WiFi router.
If the Zmodo camera doesn't connect to the wi-fi router, there's no way you can have access to the video stream through the Internet, so you need to make sure the camera can associate itself with your router.
The router and Zmodo camera frequency
A Zmodo camera can operate within the frequency of 2.4Ghz and some models can also operate within the 5Ghz. Make sure which model you are using.
Some models such as the Zmodo EZcam 720 HD wireless can only operate at the 2.4 Ghz and sometimes that's the reason it gets stuck when associating with the router that works with both frequencies.
If your router has both frequencies available and is using the same SSID (name of the signal your devices can associate with) the Zmodo camera can get confused.
How to solve the Zmodo Wifi connection problem
To solve the problem with the Wi-fi connection, just follow the steps:
- Access your wireless router settings;
- Look for the wireless settings menu;
- Find the wireless signal name (SSID);
- Rename the SSID for the 2.4Ghz and 5Ghz (use different names);
- Open the security tab and make sure your router is using WPA or WPA2;
Let's say for example you have a Zmodo EZcam 720 HD that works only with the 2.4Ghz frequency but your router works with 2.4Ghz and 5Ghz frequencies.
Just rename the router SSID signal to MySignal-2.4 and MySignal-5 for example.
Now that you have the SSID with different names just go your Zmodo camera and start the connection process again and choose the correct Wi-fi SSID.
The Zmodo camera password limitation
When using the WPA or WPA2 for Wi-Fi security it's necessary to enter a password to connect to the router. That's something universal.
The issue with some Zmodo cameras is that they allow you to type a maximum of 13 characters for a password, so if your router uses a long password it won't work.
Unfortunately, the solution is to change the router password. I know you probably won't like the idea, but it is what it is. So, go ahead and just change it.
And that's the solution to your Zmodo camera offline problem.
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